This Privacy Policy describes how LUMINITE LIMITED (“Luminite App Studio”, “we”, “us” or “our”) collects, uses, and protects personal data in connection with the website https://luminite.space (the “Website”) and the services we provide, including mobile app development, UX/UI optimisation, and related consultancy. We act as a data controller under the UK General Data Protection Regulation (“UK GDPR”).
Personal data we collect
We collect and process the following categories of personal data:
- Contact details such as name, company, phone number, and email address when you submit the contact form or correspond with us.
- Project information provided within your message regarding product design, cross-platform solutions, API integration needs, or other services.
- Technical data including IP address, browser type, operating system, referring URLs, and usage metrics captured via analytics cookies. This data helps us enhance user-centric interface design.
- Marketing preferences when you request updates about Luminite App Studio or mobile app development lifecycle insights.
How we use personal data
We process personal data to:
- Provide proposals, statements of work, and project updates related to mobile app development and digital transformation design.
- Respond to enquiries, schedule workshops, and manage ongoing communications.
- Improve our Website, services, and user flow design through aggregated analytics.
- Comply with legal obligations, including financial record-keeping and regulatory reporting.
- Send carefully curated insights about cross-platform mobile frameworks, security audits, and product design, where permitted by law.
Legal bases for processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests – to respond to enquiries, manage business relationships, and secure our digital platforms.
- Consent – when you request marketing updates or opt in to cookies that are not strictly necessary.
- Contractual necessity – to prepare and fulfil agreements covering app deployment, mobile app security, and related services.
- Legal obligation – where record retention or regulatory disclosures are required.
How we share personal data
We may share personal data with:
- Trusted suppliers who provide hosting, analytics, or collaboration tools to support mobile app prototyping and project delivery.
- Professional advisers such as auditors, insurers, and legal counsel.
- Regulators, government bodies, or law enforcement when legally mandated.
Any supplier processing personal data on our behalf is bound by contractual safeguards consistent with UK GDPR requirements.
International transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or European Commission Standard Contractual Clauses as recognised by the Information Commissioner’s Office.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting obligations. Project records are typically stored for up to seven years following the conclusion of a contract.
Your rights
Subject to conditions under UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of personal data where continued processing is no longer necessary.
- Object to processing carried out on the basis of legitimate interests.
- Request restriction of processing in certain circumstances.
- Request data portability where processing is based on consent or contract and carried out by automated means.
- Withdraw consent at any time for processing that relies on your consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.
Security
We implement technical and organisational measures aligned with industry best practices, including encryption and data protection controls, continuous monitoring, and secure DevOps pipelines. These measures support the confidentiality, integrity, and availability of personal data across our mobile app architecture.
Children’s privacy
Our Website and services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.
Links to other websites
Our Website may include links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy to reflect changes in legislation, services, or technology, including new offerings in cross-platform solutions or app testing and QA. Material changes will be posted here with a revised effective date.
Contact us
For privacy enquiries or to exercise your rights, please contact us:
- Email: contact@luminite.space
- Telephone: +44 7307 205676
- Post: Data Protection Lead, LUMINITE LIMITED, 2a Bellevue Road, London, N11 3ER, United Kingdom